Global Distribution Company Implements “Call Blending” Application merging telephone, internet, and fax with automated resource rules



See our Distribution Solutions

Financial Brokerage Company uses integrated automation with barcode routing to eliminate lost documents and enable faster processing of paper based documents



Learn more in Financial Solutions

Using barcodes for routing and document Type Classification for Employee Background Checks



Discover more in Human Resources Solutions

Insurance Claims Outsourcing Company uses Automation to streamline paper based Claims document Processing



View our Insurance Solutions

Large Home Improvement Store Chain Automates Their Order Process by automatically provide sub-contractors with project information when customers purchase



See more in Retail Solutions

Want to see how easy it is to deploy Snapsflow? Learn how to configure Snapsflow for multiple practicle applications.



Take a look at our video tutorials

Open Text RightFax Server Training

Snapsflow places a very high value on RightFax Edition training. After all, training has helped make us who we are: the largest, most successful, and most dependable Open Text RightFax server integrator in the United States! And to help you succeed, Snapsflow offers Open Text RightFax server technical, administrative, and end-user training programs that will make your people proficient and self-sufficient in the technologies we deliver to you.

One of the following Open Text RightFax server training programs might be just right for you or someone in your company. And if you have training needs not addressed by our current offerings, we can develop the training program to meet your needs.

RightFax Training Schedule

RightFax Administrator Training

Summary: Three days of hands-on training at Snapsflow's Atlanta training facility. Participants will become proficient in administering and maintaining all facets of an Open Text RightFax server.

Prerequisites: Windows NT Administrative Experience

Description: In this fast-paced and hands-on 3-day program, you become proficient in administering and maintaining all facets of an Open Text RightFax server. Case studies showing how Fortune 500 companies have used Open Text RightFax server to enjoy enormous savings will inspire you to apply your creativity and new knowledge to your own company's faxing challenges. Contact us now to schedule an appointment, or check out our training schedule.

Prerequisites: Windows NT administrative experience

Duration: 3 days, 8:30a.m. - 4:30p.m.
Day 1: System architecture. Overview of FaxUtil (Sending/Receiving/Managing Faxes).
Day 2: In depth instruction on Enterprise Fax Manager and PBX/Telephony integration.
Day 3: Dialing rule configuration and imaging system integration.

Location: Snapsflow Training Center in Atlanta, GA.

Topics:
RightFax installation architecture troubleshooting and preventative maintenance
Microsoft Cluster Server common inbound and outbound faxing applications
Windows NT/2000 services and utilities RightFax Integration Module
telephony fundamentals RightFax support

By participating in this course, you will be able to:
  • Architect an enterprise Open Text RightFax server solution which includes remote board servers and remote work servers
  • install and configure hardware and software for production environment
  • configure DID/DNIS routing and channel routing
  • perform routine maintenance and backup
  • troubleshoot Open Text RightFax server services utilizing debug mode
  • install and configure client software (FaxUtil)
  • create outbound faxing applications using embedded codes
  • create least cost dialing rules
  • create and manage ODBC and MAPI address books
  • integrate Open Text RightFax server into imaging/archival/retrieval system
  • automate outbound fax from IBM mainframe/AS400/UNIX environments
  • configure auto fax back applications
  • create and manage call center fax distributions

Open Text RightFax server Train-The-Trainer Seminar

Summary: One and-one-half days of hands-on training at Snapsflow's Atlanta training facility. Participants will become proficient in training their end-users in the use of Open Text RightFax server products.

Prerequisites: None

RightFax End-User Training

Summary: Two-hour training session at your company premises. Participants will become proficient in all fundamental user functions.

Prerequisites: None

Collaboration Improves Lives

This simple axiom drives everything we do. It shapes how we approach problems, execute solutions and measure results. It’s not enough to be a real-time organization; you need to facilitate real-time collaboration. We do this using the Adaptive Exchange Methodology.

The Adaptive Exchange Methodology uses a stack of technologies called the Snapsflow Framework. Each technology is focused on overcoming specific challenges in achieving Real Time Collaboration. The Holon Framework was built, from the ground up, to be configured into combinations that lower the technical and human hurdles to collaboration while optimizing strategic agility and operational efficiency.