Global Distribution Company Implements “Call Blending” Application merging telephone, internet, and fax with automated resource rules
Financial Brokerage Company uses integrated automation with barcode routing to eliminate lost documents and enable faster processing of paper based documents
Using barcodes for routing and document Type Classification for Employee Background Checks
Insurance Claims Outsourcing Company uses Automation to streamline paper based Claims document Processing
Large Home Improvement Store Chain Automates Their Order Process by automatically provide sub-contractors with project information when customers purchase
Want to see how easy it is to deploy Snapsflow? Learn how to configure Snapsflow for multiple practicle applications.
Snapsflow Technical Support
If you are a registered SNAPS Support Customer and have a valid support agreement with SNAPS you may submit help requests via this website or by calling the SNAPS Support phone number provided in your welcome package.
If you have already been in contact with OpenText Technical Support concerning your issue, please make sure you provide us with the OpenText ticket number that was issued to you and the name(s) of the OpenText Technical Support Representative(s) you have been working with. We have provided fields on the Submit Request form where you can fill in this information.
If you have your support agreement with OpenText directly you should call OpenText Technical Support at (800) 540-7292.
Customer Support WebSite
We highly recommend you make use of our online knowledgebase where you can find many solutions to common issues.
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Upon submission, your issue will automatically be saved and one of our customer support engineers will contact you back, as soon as, possible using the contact information we have on file for you.
You can monitor the status of any of your or your company’s requests from your personal customer support home page after you log in to our website.
Telephone Support
It is always recommended that you enter your request on our website before calling customer support to provide us with all pertinent information before assisting you.
You can reach SNAPS Customer Support by calling (678) 324-2050 Monday-Friday 8am – 5pm EST.
Collaboration Improves Lives
This simple axiom drives everything we do. It shapes how we approach problems, execute solutions and measure results. It’s not enough to be a real-time organization; you need to facilitate real-time collaboration. We do this using the Adaptive Exchange Methodology.
The Adaptive Exchange Methodology uses a stack of technologies called the Snapsflow Framework. Each technology is focused on overcoming specific challenges in achieving Real Time Collaboration. The Holon Framework was built, from the ground up, to be configured into combinations that lower the technical and human hurdles to collaboration while optimizing strategic agility and operational efficiency.