Workflow Automation

What is Workflow Automation?

Workflow Automation is the process where an organization takes data extracted from measuring its business process and uses it to automate redundant tasks and speed up inefficient aspects of the existing workflow. This is done using a combination of software, imaging, groupware, and back end technologies.

What Workflow Automation can do for you.

The most obvious application for an automated workflow system is to reduce your costs for doing business. Whether you are processing multiple customer orders, accounts receivable transactions, or internal document approvals – your organization can benefit from automated workflow.

Process automation software allows your people to focus on the tasks they are trained and tasked to do, not spend their time handling the peripheral activities facilitating these tasks. By eliminating the acts of physically handing papers between departments, manually handling incoming fax and email requests, and archiving hardcopy you can free up precious time where your staff can execute more profitable and fulfilling tasks. The result, your business is more profitable and your staff becomes happier in the process.

What Workflow Automation doesn’t do

Process automation utilizing a workflow management program DOES NOT replace people, it allows you to use your people more efficiently. Many end users are afraid to support a workflow automation initiative for fear of losing their jobs, but this outcome is simply not true.

Business process workflow tools allow users to concentrate on their jobs – not eliminate them. Worries that these systems will replace them make worker adoption a concern that must be addressed directly. The people who will be using these solutions need to understand the important role they play in maximizing the return on any business improvement system. The skills they posses are vital to the success of any business, let them know that this is to facilitate and augment those skills, not replace them.

Our Workflow Automation Solutions

A common misconception of automated workflow systems is that they are separate from BPM solutions. While this is philosophically correct, the two are not mutually exclusive when applied in practice. The automated workflow solution encompasses the BPM initiatives. We do this by employing a very thorough discovery process that allows us to completely understand how you do things. After analyzing this data, we develop a solution that not only allows you to collect data for BPM purposes, but automates the obvious points of the workflow.

This results in a net gain of not only a more cost effective way to do business, but a system of analyzing and gathering data about HOW you do business. Our Automated solutions are developed with this in mind. After collecting and analyzing an adequate amount of data, you will probably want to make changes to how your business process automation system flows.

We will be able to facilitate those changes in a matter of man days instead of months. Having a cost effective way to deal with the changing business environment and a convenient avenue towards Enterprise Application Integration when the time comes is a win/win.