The 4D Discovery Process

Discover

Discovery is the initial phase of the project where a Snapsflow business analyst will walk through the customers business processes documenting the existing workflow(s). Our deliverable for the Discovery phase is a high level document describing one or more technology paths that lead to a solution of your problem. This phase typically takes from one day to two weeks. After this phase is complete we can provide fixed cost pricing for the Design Stage.

Design

Design is the phase where a detailed scope document is created. The scope document is a collaborative endeavor used to ensure that both the customer and SNAPS agree on what is to be developed. Once the customer has signed off on the scope document the development can begin. It is during this phase that both parties agree on a method for making changes to the project scope once the development has started. Timing for the design phase varies from a few days to several weeks and is typically performed at our office in Atlanta and the customer site. After this phase is complete we can provide fixed cost pricing for the Development and Delivery Stage.

Develop

Development is the phase of the project where the system is constructed. This is where the "sandbox" is created. A sandbox is a non-production development system used for developing, debugging and testing a customer's solution. The length of time for development depends on the scope of the project and the number of systems to be integrated. It can take from one week to several months. After it is installed SNAPS will come on-site for final debug and testing.

Deliver

Delivery is the final phase of the project. During this phase the project the complete solution is put into production. End user training is also included in this portion of the project. Delivery takes approximately one to three weeks. The first task is end user training (2-3 days depending on number of users) followed by a series of follow up visits. Experience has shown that users have many questions after they begin using the system that they don't have during training. These follow up visits are designed to accelerate the learning curve.